FAQ | Your questions about Aviatec answered

Yes, we invest in continuous training to ensure every team member feels comfortable in their role and can progress in their career.

You can view our job openings on our Careers page or send a spontaneous application by using the Contact us form.

Yes, we prioritize products that comply with environmental standards and promote eco-responsible solutions for our clients.

We have launched a decarbonization initiative by joining the Pacte PME association, and we integrate sustainable practices into all our activities, including:

• Proactively managing product expiration dates to avoid waste.
• Complying with environmental regulations such as REACH and ICPE.
• Partnering with certified providers for chemical waste management.

Yes, our Customer Services team is available to quickly resolve any issues or answer your questions.

For any quote requests, please contact the following address: customer.services.france@aviatec.aero.

Here is the list of our offices and commercial representatives by region:

• France: customer.services.france@aviatec.aero
• Germany: sales@aviatec.aero
• Morocco, Tunisia, Algeria: lofti.elhani@aviatec.aero
• South Africa: karen.judin@aviatec.aero
• India: sana.gunja@aviatec.aero
• Middle East: suhail.gunja@aviatec.aero
• Turkey: pinar-ozge.baser@aviatec.aero
• Japan & South Korea : jeremie.riguidel@aviatec.aero

Absolutely. We maintain immediate stock availability to address unplanned and urgent maintenance needs.

We guarantee an OTD (On-Time Delivery) rate of over 99% thanks to optimized stock management and responsive logistics.

Yes, we have a global distribution network and ship our products worldwide, with delivery times tailored to urgent or planned needs.

You can place an order through our commercial offices or by contacting your dedicated regional representative directly.

Check the product’s documentation for regulatory notes, and consult the export compliance information in the SDS. Additionally, verify with relevant authorities or legal advisors to ensure compliance with export control laws. Aviatec provides support to its clients on this topic.

Refer to the product's SDS under Section 14 (Transport Information). It specifies if the product is classified as dangerous goods and if restrictions apply under IATA regulations. Aviatec provides support to its clients on this topic.

The shelf life after opening (PAO) is often indicated on the product packaging, represented by an open jar icon with a number (e.g., "6M" for six months). If unavailable, refer to the SDS or consult the manufacturer. Aviatec provides support to its clients on this topic.

Packaging options are listed in the product catalog or technical data sheet. You may also contact customer service to confirm available formats. Aviatec provides support to its clients on this topic.

The hazard classification of a product is detailed in its safety data sheet (SDS). Look for hazard pictograms, precautionary statements, and classifications under GHS (Globally Harmonized System). Aviatec provides support to its clients on this topic.

Special storage conditions are indicated on the product label or in the accompanying safety data sheet (SDS). Always consult these documents for precise instructions, such as temperature, humidity, or light exposure requirements. Aviatec provides support to its clients on this topic.

No, a product must not be used on or after its expiration date to ensure compliance with safety and quality standards. It is recommended to use the product before the specified date. Aviatec provides support to its clients on this topic.

Our teams, who are regularly trained, manage all regulatory requirements, including REACH, IATA, ADR, IMDG, and more. We ensure compliance at every stage, from storage to transportation.

Yes, all our products comply with current standards and regulations. As an EN9120-certified company, we guarantee the quality, safety, and traceability of the products we supply.

We offer a wide range of products for the aerospace industry, including:

• Lubricants & Fluids
• Adhesives & Tapes
• Paints & Primers
• Protection & Cleaners
• Sealants & Silicones